Jefferson County ERN

Founded: 2018
Jefferson County ERN


Helping employers retain workers...

When was the last time you took a close look at your employee benefits package, or took full advantage of it?

Most employers invest heavily in employee benefits, but lots of employees fail to realize or utilize the full scope of what they're offered. That's why a growing number of employers are making an additional investment that increases the utilization of those benefits and helps with employee retention.

They're bringing a "success coach" into their workplace. The coach creates trusted relationships with workers and points them to services that help them manage issues in their personal life – anything from finding affordable child care to caring for an elderly parent.

More than 10,000 employees in the Albany, New York, region now have access to a success coach though the Employee Resource Network, which is run by Schenectady Works and the City Mission.

State approves Watertown’s final antipoverty program

After a year of planning, the city soon will launch efforts to combat poverty under the much-publicized $1 million state grant.

Organizers of the city’s $1 million Empire State Poverty Reduction Initiative grant received word last week that the state approved the fourth and final component of the program.

The city’s ESPRI organizers can now move ahead with a $175,000 program to help connect employees who struggle with poverty with success coaches, said Peter W. Schmitt, who’s overseeing the antipoverty efforts.

On-site, confidential resource for employees

Success Coaches serve as a direct conduit to community resources & services that provide fast relief for many issues that employees face, including reliable transportation, workplace conflict, childcare, housing challenges, family challenges, etc.

Success Coaches are a confidential service available to assist employees through difficult work, home, or life issues. We connect employees with resources, advocate for and coach them through real life situations like receiving a disconnect notice from National Grid or some financial stress due to debt, student loans or just making ends meet.

The onsite Success Coach is a confidential resource that employees can access on a predictable, ongoing basis.

If it weighs heavy on your mind, heavy on your heart or gives you a pit in your stomach...visit your success coach!

The impact of a Success Coach...

The Employer Resource Network offers a unique, innovative service via an on-site Success Coach. Through these employee testimonials, the powerful impact of the work of a Success Coach is evident.

  Success Coaches


Linda Johnston


As a lifelong resident of Jefferson County, one of Linda's great passions is equipping and developing employees for future career growth. Through her various roles over the past 19 years at Walmart, Linda brings great knowledge and experience to the employees she now serves through the Jefferson County ERN.

  Lead Organization(s)

ERN-NY | Schenectady Works | City Mission

ERN-NY | Schenectady Works | City Mission

James Vander Hulst, Chief Disruptive Officier, ERN USA

  Email     877-625-9564

Community Action Planning Council

Community Action Planning Council

Cathy Brodeur, Director

  Email     315-782-4900

  Employer Launch Presentation 5-2-18   What is the ERN?

  Employer Members-Investors

  • CAPC
  • Jefferson Rehabilitation Center

  Strategic Partners