Mohawk Valley ERN

Founded: 2016
Mohawk Valley ERN

92% employee retention


632% return on investment (ROI)


83.75 job saves


335 distinct engaged employees since '17



Success Coaches become a Manager's "best friend"

Working alongside HR, managers, supervisors, and organizational leaders...
By scheduling time on a weekly basis to be on site and to meet face-to-face with your employees helping them confidentially navigate through life’s challenges.
Immersing ourselves in your workplace culture and becoming a part of the team, working to successfully achieve retention goals by helping your employees become loyal, productive members of the team.

On-site confidential resource for employees

Success Coaches serve as a direct conduit to community resources & services that provide fast relief for many issues that employees face, including reliable transportation, workplace conflict, childcare, housing challenges, family challenges, etc.

Success Coaches are a confidential service available to assist employees through difficult work, home, or life issues. We connect employees with resources, advocate for and coach them through real life situations like receiving a disconnect notice from National Grid or some financial stress due to debt, student loans or just making ends meet.

The onsite Success Coach is a confidential resource that employees can access on a predictable, ongoing basis.

If it weighs heavy on your mind, heavy on your heart or gives you a pit in your stomach...visit your success coach!

Increasing utilization of other employee benefits!

As Success Coaches build trust with employees through their confidential, regular presence in the workplace, many businesses are seeing increased utilization of other benefits such as support via EAP, proper use of time off, and training opportunities.
Coaches are able to clarify benefits so they are more easily understood by employees resulting in more consistent utilization & engagement.

  Success Coaches

Beth AnneForrest

Beth Anne Forrest


As a Success Coach, Beth enjoys helping people become more productive at home and at work by resolving complex life issues.

  Lead Organization(s)



Chari Jones, Director of Employment Services

  Email     518-374-9181

  2018 Annual Report ERN NY   2019 Annual Report ERN USA

  Employer Members-Investors

  • Amsterdam Printing
  • Lexington ARC
  • Nathan Littauer Hospital & Nursing Home
  • Richardson Brands
  • Townsend Leather

  Strategic Partners