North Country ERN

Founded: 2016
North Country ERN

97% Employee Retention Rate

 

479% Return on Investment (ROI)

 

7% utilization rate

 

75 distinct engaged employees (2016)

 

  Services

Success Coaches become a Manager's "best friend"

Working alongside HR, managers, supervisors, and organizational leaders...
By scheduling time on a weekly basis to be on site and to meet face-to-face with your employees helping them confidentially navigate through life’s challenges.
Immersing ourselves in your workplace culture and becoming a part of the team, working to successfully achieve retention goals by helping your employees become loyal, productive members of the team.

On-site confidential resource for employees

Success Coaches serve as a direct conduit to community resources & services that provide fast relief for many issues that employees face, including reliable transportation, workplace conflict, childcare, housing challenges, family challenges, etc.

Success Coaches are a confidential service available to assist employees through difficult work, home, or life issues. We connect employees with resources, advocate for and coach them through real life situations like receiving a disconnect notice from National Grid or some financial stress due to debt, student loans or just making ends meet.

The onsite Success Coach is a confidential resource that employees can access on a predictable, ongoing basis.

If it weighs heavy on your mind, heavy on your heart or gives you a pit in your stomach...visit your success coach!

Increasing utilization of other employee benefits!

As Success Coaches build trust with employees through their confidential, regular presence in the workplace, many businesses are seeing increased utilization of other benefits such as support via EAP, proper use of time off, and training opportunities.
Coaches are able to clarify benefits so they are more easily understood by employees resulting in more consistent utilization & engagement.

  Success Coaches

CharmaineLong

Charmaine Long

  Email  

Charmaine has enjoyed coming alongside employees as they work through their challenges to better position themselves toward sustainability.

  Lead Organization(s)

Schenectady Works | City Mission of Schenectady

Schenectady Works | City Mission of Schenectady

Nathan Mandsager

  Email     518-723-0799
http://www.schenectadyworks.com

  2016 ERN-NY Annual Report

  Employer Members-Investors

  • Home Helpers NY
  • Interim Healthcare - Glens Falls
  • Saratoga Bridges